Incidents Recur When Data Lives in Silos

Incident investigation and management relied on fragmented and unsynchronized data between the BeInvestigasi platform and existing systems within the SBS (Sistem Bekerja Selamat) layer. Manual data handling was still required to reconcile information for external audit purposes. Teams spent significant effort sorting, validating, and aligning incident records—reducing efficiency and increasing the risk of inconsistency. As incident volumes and compliance requirements grew, the organization needed a more automated, integrated, and scalable approach to incident management and safety learning.

SQE Solution

SQE designed BeInvestigasi 2.0 as an automated platform for end-to-end incident investigation and management. The platform enables real-time data capture, standardized incident reporting, and structured follow-up actions to ensure consistency and traceability. By integrating directly with the SBS layer, BeInvestigasi 2.0 supports cross-incident analysis and organizational learning—helping teams identify recurring issues, address root causes, and drive continuous safety improvements. Through automation and system integration, the platform reduces manual intervention while strengthening visibility, accountability, and governance across the incident management lifecycle.

Impact

USD 1.74 million

cost reduction from recurring incidents through deeper analysis and effective prevention - lower repair and compensation expenses

Seamless integration

with the SBS layer enables systematic learning from incidents

Stronger safety culture driven

by data-backed insights and continuous improvement

Incidents Recur When Data Lives in Silos